How can we assist you?
All wholesale orders enjoy exclusive discounts of up to 20%. The exact discount rate depends on the order quantity, total order value, and the length of the partnership. Please contact our sales team for a tailored quote.
Wholesale orders are prioritized upon receipt, with a commitment to ship within 48 hours. For urgent orders, we offer expedited 24-hour processing.
We offer customization services, including brand logos and packaging design. For detailed customization options and pricing, please consult with your account manager.
Each wholesale customer is assigned a dedicated account manager who provides one-on-one service throughout the entire process, including order handling, after-sales support, and business consultation.
Wholesale customers can request returns or exchanges within 30 days of receiving the goods, subject to eligibility. The return/exchange process will be completed within 7 business days. Please refer to the return policy for detailed terms.
We offer free product training and marketing support for wholesale customers, including quarterly online training sessions and customized marketing plans.
Wholesale customers who have partnered with us for over a year will have priority access to new product launches.
We offer comprehensive marketing support for wholesale customers, including customized advertising materials, product display samples, and collaborative promotional events to help increase market share.
Wholesale customers are given priority to participate in our exclusive promotional events, industry exhibitions, and new product launches, with annual invitations extended to key partners.
If wholesale customers have urgent order needs, please contact us in advance. We will prioritize processing within 24 hours.